FMI Corporation is seeking an entry level help desk specialist to provide maintenance and support of the firm’s IT environment. The primary responsibility of this role will be focused on end user support, keeping desktop and cloud based computing systems operating effectively, efficiently, and securely while providing software support and administration. The help desk specialist works in conjunction with 3rd party providers to ensure quality delivery of support and service for all users, and works under minimal supervision and guidance utilizing independent judgement to achieve assigned objectives. Must be able to lift and maneuver a minimum of 35 lbs., and be able to lift, push, pull, or carry heavy objects such as PC equipment, paper supplies, etc. The help desk specialist is frequently required to reach with hands and arms, and occasionally required to stand, walk, climb, balance, stop, kneel, crouch, or crawl. Typical work hours are Monday-Friday 8:00am to 5:00pm. The help desk specialist must also be available to work off-hours as required when performing functions that would otherwise disrupt normal business operations.
This is a full-time opportunity based in our Cherry Creek office in Denver, Colorado.