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Administrative Coordinator | Assessments (CO)

Administrative Coordinator | Assessments (CO)

ID 
2018-1171
# of Openings 
1
Job Locations 
US-CO-Denver
Posted Date 
6/20/2018
Category 
Leadership

More information about this job

Overview

FMI's Center for Strategic Leadership is seeking an accomplished administrative professional to join its growing team. As part of the renowned Leadership Institute Program and CSL Consulting team, the ideal candidate will be a self-motivated, multi-tasking individual who possesses solid skills in assessment administration, administrative skills and customer service.

 

This full-time opportunity will be based in our Cherry Creek office in Denver, Colorado.

Responsibilities

  • Administering a wide variety of online assessments in support of consultants firm-wide. Thousands of assessments are administered on an annual basis some of which include: 360° Feedback Surveys, Myers-Briggs Type Indicator, Hogan and many others.
  • Providing customer support for assessment login, completion and technical issues
  • Managing and coordinating multiple projects to ensure that all deadlines and criteria are met. This requires working with a diverse group of consultants simultaneously.
  • Building and coding customized survey questionnaires in EchoSpan
  • Maintaining electronic data rooms including: granting access, setting permissions and folders, uploading documents and archiving reports
  • Providing external and internal customer service to clients and consultants with proactive updates and progress reports
  • Tracking all assessments and projects consistently in various Microsoft Office programs
  • Entering assessment data into various data systems for assessment analysis
  • Supporting the Leadership Institute program preparation and administration as needed
  • Performing general office administrative duties as required, including: front desk coverage and greeting clients in a professional and friendly manner, scanning documents, copying, printing and other duties as assigned

Qualifications

  • Bachelor’s or associate's degree from an accredited college or university
  • 3-5 years of assessment administration experience, including setting up assessments, monitoring progress and generating reports
  • 3-5 years of customer service experience in an administrative support role or equivalent position
  • Strong track record or superior organization and time management skills
  • Demonstrated ability to efficiently manage multiple priorities in a fast-paced work environment
  • Excellent written, verbal and listening communication skills
  • Demonstrated ability to build positive interpersonal relationships
  • Previous experience problem solving in a fast-paced work environment
  • Proven track record of maturity, integrity and professionalism in a business environment, both individually and as a team player
  • Superior attention to detail
  • History of strong dedication to high quality project outcomes and products
  • Strong proficiency in Microsoft Office software (Word, PowerPoint, Excel)
  • Salesforce (or equivalent CRM) experience is a plus